Big Link Chain

Please Note: Since this product is made on order, we require 4-5 additional days to make the product.

Sale : No returns during the sale period. Only exchanges are allowed, and exchange shipping will be covered by the customer.

1. SHIPPING METHOD - INDIA
• We provide free shipping for order above ₹999/- within India.
• A shipping fee of ₹99/- is applied to all Cash on Delivery (COD) order & ₹49/- to all prepaid order below ₹999/-
• All prices listed are inclusive of GST.

2. ORDER PROCESSING AND DISPATCH
• Each of our exquisite pieces is meticulously crafted to order.
• You will receive an email notification as soon as your order is confirmed. Our team will contact you to confirm the details
• It takes 7-30 days to manufacture a piece depending on the complexity of design and demand. We strive to dispatch your order as soon as we receive the product. Once dispatched it can take 2-5 business days to reach you.
• Customization requests may require additional time & fee.
• Please note that we do not offer exchanges for customized orders. Please refer to our Exchange Policy for clarity.

3. DELIVERY SCHEDULE
• Our courier partner is equipped to deliver shipments between Monday and Saturday (excluding Public Holidays) from 10 AM to 6 PM.
• Requests for address changes can only be accommodated if the order has not been shipped from our warehouse.
• To ensure smooth communication, please provide your correct phone number & email address with every order.