RETURNS & EXCHANGE POLICY
*Refund Policy*
1. Refunds are available within 48 hours of receiving your order.
2. Refunds are applicable only if you receive a damaged or incorrect product.
3. To qualify for a refund, you must provide an unboxing video as proof.
4. Only after thoroughly checking the received product will the refund be processed.
5. Please contact our customer service team to initiate a refund request.
*Return & Exchange Policy*
1. Returns and exchanges are available within 7 days of receiving your order.
2. Returns and exchanges are applicable if you receive a damaged or incorrect product or in case of size issues.
3. To qualify for a return or exchange, you must provide an unboxing video as proof.
4. If you are unsatisfied with the product, you can request an exchange within 7 days of receiving the product. An unboxing video is required to ensure the product is in its original condition.
5. The customer is responsible for shipping the product back to the brand for any exchanges.
6. The jewelry should not be worn and should be free from any wear and tear.
7. Only after thoroughly checking the received product will the exchange be processed.
8.Please contact our customer service team to initiate a return or exchange request.
1. Refunds are available within 48 hours of receiving your order.
2. Refunds are applicable only if you receive a damaged or incorrect product.
3. To qualify for a refund, you must provide an unboxing video as proof.
4. Only after thoroughly checking the received product will the refund be processed.
5. Please contact our customer service team to initiate a refund request.
*Return & Exchange Policy*
1. Returns and exchanges are available within 7 days of receiving your order.
2. Returns and exchanges are applicable if you receive a damaged or incorrect product or in case of size issues.
3. To qualify for a return or exchange, you must provide an unboxing video as proof.
4. If you are unsatisfied with the product, you can request an exchange within 7 days of receiving the product. An unboxing video is required to ensure the product is in its original condition.
5. The customer is responsible for shipping the product back to the brand for any exchanges.
6. The jewelry should not be worn and should be free from any wear and tear.
7. Only after thoroughly checking the received product will the exchange be processed.
8.Please contact our customer service team to initiate a return or exchange request.